Exchange Server sometimes due to unreliable network connections experiences downtime issues that result in inaccessibility of mailboxes. In such case Outlook emails fail to sync with Exchange Server and users cannot access any of the mailbox data except OST files saved on the hard drive of the computer. OST file is created when Outlook is used to integrate with Exchange server and is replicated of all Exchange mailbox data saved on the local desktop of computers. When an Exchange server faces downtime issues or fails to sync with Outlook data, then OST file is the only way to access all mailbox data.
In the upcoming segment, we will be highlighting the causes and the importance of OST to PST conversion along with a solution to convert OST file data into PST format.
Problem
Sometimes users receive an error message on their computer screen whey they try to sync folders of MS Outlook with Exchange Server.
“Synchronization with the offline folder file could be not completed. Consult the sync log in the deleted items folder for details”
In such case when users watch into synchronization log, following entries are seen:
11:43:26 Synchronizing Organization Forms
11:43:27 Error synchronizing folder
11:43:27 [8004010F-501-0-521]
11:43:27 The client operation failed.
11:43:27 Microsoft Exchange Server Information Store
11:43:27 Done
Additionally, MAPI code will also appear in the same issue:
8:20:20 Synchronizing Organization Forms
Error synchronizing folder
8:20:25 [80004005-507-0-522]
8:20:25 the contents of this public folder are currently unavailable. Either the Microsoft Exchange Server computer servicing this public folder is down or the public folder has not been replicated to this site. See your administrator.
On the arrival of the above-listed error message, data of Outlook remain non-synchronized with Exchange Server. For gaining access to Exchange mailbox data you need to resolve the issue. But before jumping to the resolution of the problem, it is important to know that causes of this error message so that in future they can be avoided.
Causes
- When any user deletes or recreates organization forms library and sync OST file after that it could result in the appearance of the above-listed error message.
- Corrupt Outlook profile is also one of the reasons that result in the arrival of the above-listed method.
- The non-existence of the E forms registry folders on the system also leads to this type of sync issues in Outlook.Resolution
- If the problem is caused by deletion of the organizational forms library, then it is recommended to set the forms library to the reviewer.
- If non-existence of E forms Registry is issued then you need to make a new system folder as replacement of the E forms registry using OST to PST Conversion tool.
- Creating a new replica of the original organization forms library may also help to fix the issue.
Perfect Solution is OST to PST Conversion Tool to Overcome the Problem If none of the above help to fix the issue, then hiring third party tool is the only hope to fix the issue. This can be the result of severe corruption in OST files which is needed to be fixed before you lost all confidential data. But the question here arise is which is the perfect solution to solve OST file corruption and extract all mailbox data.
OST to PST Conversion is the perfect solution for users to recover OST file items completely. The tool is integrated with advanced scanning algorithms that provide recovery of data from severely corrupted OST files. Moreover, the tool also supports conversion of resultant OST file items into PST format so that users can import and access all recovered OST file items in Outlook account that can be further sync with Exchange Server.
